Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour answer guarantee with all of our Linux shared web hosting services packages, which means each assistance question you submit is going to be responded to within an hour max. Our support team members have been trained to immediately resolve any case and to offer you well timed advice on any problem that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a group of trained experts who definitely are ready to react to your request right away. You’re able to speak to the tech support team by starting a help and support ticket from your Web Site Control Panel or by submitting us an e–mail message. On working days, you can also contact us on the telephone or take advantage of the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel boasts a complete knowledge base that’s built into all parts. In each section, you’ll find a Help press button which will load for you a list of step–by–step online classes on how to work with a selected function or execute a specific action. Additionally, we have made mini seminar videos to help you to get a better idea of the Control Panel’s interface.