Phone Support in Shared Web Hosting
Because we have live telephone support 14 hrs a day, you are able to get in touch with us and consult with our customer support agents to get more information about any of the Linux shared web hosting services that we supply and make sure that our servers meet the system requirements for your web sites prior to purchasing anything. For your convenience, we have telephone numbers on as many as 3 different continents so that you'll be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. If you are already a customer, you can call about general and billing issues, or even about some tech issues. If the problem is strictly technical or it needs longer time to investigate, you should employ our ticketing system, that will enable both you and our technical support crew to track the details provided by each side.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hrs daily as a part of the support services for each and every semi-dedicated server package that we provide. Considering the fact that some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such a problem, still for all the billing, general or small-scale technical issues you can always phone us and we'll help you without delay to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out whether you can host your sites on our innovative cloud platform or you'll be able to receive any other general info on our semi-dedicated services. We now have local numbers in the United States of America, Great Britain and Australia along with a global number, which means that you are able to call the one which is closer to where you live.