Despite the fact that this isn't the keyaspect to distinguish a reliable shared web hosting supplier from a bad one or a reseller from a real provider, the option to call and talk to a live person is a sign that you aren't using the services of a one-person firm and that you can reach somebody when you're looking for support. The telephone support for website hosting services may vary from general to professional, thus the problems which can be resolved with a phone call differ based on the specific supplier. Usually, these matters are more basic and include billing or 1st level tech issues because more difficult tasks often need a support ticket where both you and the administrators can track the proceedings with a specific situation. Still, being able to call your supplier will save you considerable time and efforts for the multitude of small things which will eventually show up when you manage your website hosting account.

Phone Support in Shared Web Hosting

Because we have live telephone support 14 hrs a day, you are able to get in touch with us and consult with our customer support agents to get more information about any of the Linux shared web hosting services that we supply and make sure that our servers meet the system requirements for your web sites prior to purchasing anything. For your convenience, we have telephone numbers on as many as 3 different continents so that you'll be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. If you are already a customer, you can call about general and billing issues, or even about some tech issues. If the problem is strictly technical or it needs longer time to investigate, you should employ our ticketing system, that will enable both you and our technical support crew to track the details provided by each side.

Phone Support in Semi-dedicated Hosting

We provide live telephone support 14 hrs daily as a part of the support services for each and every semi-dedicated server package that we provide. Considering the fact that some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such a problem, still for all the billing, general or small-scale technical issues you can always phone us and we'll help you without delay to save you the time you will need to spend on opening a support ticket. Even if you do not have an account yet, you will be able to find out whether you can host your sites on our innovative cloud platform or you'll be able to receive any other general info on our semi-dedicated services. We now have local numbers in the United States of America, Great Britain and Australia along with a global number, which means that you are able to call the one which is closer to where you live.