If your website hosting service provider supplies live chat support, you're able to talk to an agent live and find out helpful information or get a problem resolved timely. The advantage of using chat instead of calling to talk with a live person is that you'll need only a computer with Internet connection, so you won't pay any charges if you're in another state or country. In addition, it is a lot quicker to copy and paste details like domains, usernames or error messages in other words details that are sometimes hard to provide to the other side over the phone. The live chat is also a faster way to contact the hosting service provider's support team compared to using a ticketing system. Last, but not least, if some situation requires more time to be resolved, you'll be able to do something else entirely while you wait for assistance on the live chat, therefore you won't lose time - something that's not possible in case you are on the phone.

Live Chat Support in Shared Web Hosting

As a part of the support services that we offer for all our Linux shared web hosting services, you can find live chat support which is available every single day, even on holidays. You'll be able to contact us regardless if you already own an account or not, considering that we will assist you with almost anything, ranging from providing you with common information regarding our services in case you are not a client yet and you're thinking about purchasing one of our packages, to helping you with creating an email account in an email client. A part of the issues are more technical and time-consuming, therefore you will have to take advantage of the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is accessible every day, even on weekends and holidays. It is the most effective way to learn more details about our semi-dedicated hosting services in case you don't have an account yet or to get a problem resolved in case you are a customer and our support agents will help you right away no matter what time of the day you join the chat. In case you're unsure which package is better for your websites, if you need advice whether you should obtain a specific upgrade and how to order it or if you've got difficulties installing an e-mail account on your PC, you'll be able to get in touch with us and we will provide you with the required details instantly. The live chat is accessible even after our phone lines go off for the day, therefore when you have an account here, you can be sure that you will always benefit from quick help with any question or issue that comes up.