If you’ve never signed up for a hosting account or you have changed companies and the new one employs an account management interface that you have not seen before, you may become bewildered about how to complete a certain operation in your account or on your desktop PC. That is the reason why, a lot of hosting companies have created a knowledge base, which outlines the most common queries and difficulties pertaining to the particular platform they use, rather than adding only some general details. This sort of knowledge base will help you find the needed info swiftly and easily, so you won’t need to spend time and energy on stuff that may require something as simple as hitting a button or checking a tick box. In this way, not only can you get stuff done, but you can also acquaint yourself with lots of new and beneficial details, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

If you’ve ordered your very first shared web hosting account through our company or have moved your website over to us, you’ll get used to our platform and our custom-created Hepsia hosting Control Panel before you know it thanks to the fact that we have prepared a substantial online knowledge base where you can find all the info that you could ever need – both general info about the hosting service as a whole and more specific info about the different functions that you can use and the obstacles that you may confront. The articles themselves are available in two places. The complete article archive can be accessed through the Control Panel’s Help section. You can access articles that are dedicated to the different features in each section of the Control Panel as well. You can learn how to do practically everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles include in-depth guidelines, so you’ll never get confused due to an unclear text. Naturally, if you run into a more specific obstacle and you are unable to find anything about it in our knowledge base, you can touch base with our support staff 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting services, will permit you to access the exhaustive online documentation that we’ve prepared for you. The articles themselves feature general info about our services, instructional guides about the separate features that you can use, as well as troubleshooting instructions that can help you correct common problems that you might run into. The topics that we have included cover virtually everything, from simple things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a certain Control Panel section will always be available on the right-hand side of the page that you are on, whereas the complete article archive is accessible through the all-encompassing Help section.